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April 5th, 2018 | Posted in COWIB

COWIB releases RFP for Customer-Centered Service Model for Oklahoma Works Centers

The Central Oklahoma Workforce Investment Board, Inc. /dba Central Oklahoma Workforce Innovation Board (COWIB) is a 501(c) 3 not for Profit Corporation.  COWIB is soliciting the services of qualified firms (or individuals) to provide facilitation of customer focus groups designed to provide a customer centered process model to be utilized in Oklahoma Works Centers.   The winning proposer will utilize the results of the focus groups and facilitate a work group of front-line staff and management to create a Standard Operating Procedure (SOP).  Funding period for contract(s) awarded under the RFP will be May 10, 2018 through November 30, 2018, provided performance remains acceptable during that period.

2018-04-06 COWIB RFP Customer-Centered Approach for OK Works Centers

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